Commercial FAQ

Can I get a free trial ?

We do not provide a free trial period, but we do have two week 100% money back guarantee. We also provide a live demo site which has multiple modules enabled, for example, you have a demo specific for the HTML module. On the demo site, you can also upload your own templates, so I think it is quite good to see if it would work well for your usecase. If something is missing on the demo site, we can show it to you with video conference at a time that works for both of us (send me an email).

What is the LICENSE ?

The license file is available for download here : https://docxtemplater.com/PRO-LICENSE

How do I get the modules ?

Right after your payment (usually less than 5 minutes), you should receive an email with urls that allow you to do

npm install --save $url

Each of the version of each modules has a unique URL, so that you can point to one specific version so that nothing will break if you did not intend to upgrade.

Can I get a Promotional Code / Discount ?

The price is the same for everyone.

Can I still use the software next year if I stop paying ?

No. The docxtemplater PRO plan / ENTREPRISE plan / SINGLE MODULE plan / are for a duration of 1 running year at the time of the payment (from 16th August 2017 to 16th August 2018 for example). It allows to run the software in production for that period of time, and gives you access to all updates and support.

It costs 950 euros for one year. It cannot be canceled during the year, only after the end of the period.

If you stop using the modules, you don't have to pay anymore.

Whenever you subscribe to docxtemplater pro, you will get a unique URL that allows you to do npm install <url> to install each of the modules. If after one year, you do not renew, the url expires and you won't have access to the package anymore.

Here are a few examples of what is possible :

Can I use the license for SaaS ?

Yes, the license model is suitable for Software as a Service businesses. As long as you are the entity running docxtemplater software, you can use the normal licenses.

After I bought the modules, can I get some technical support ?

Yes, if you have any issues with docxtemplater (open-source) or one of the modules, I will give you support.

To have faster answers, please include the used modules, the template document, your JSON data, and code.

Can I redistribute docxtemplater-pro or entreprise to my customers ?

This is a common requirement for the "appliance" model, where you install you sell software to other companies. The standard license does not allow to redistribute the software. The Appliance license plan is 9500€/year for PRO and 19500€/year for ENTREPRISE version. It allows you to distribute the modules contained in the PRO or ENTREPRISE module as part of your application. You are not allowed to resell the modules as is.

Can I resell your software ?

You are not allowed to resell my software, and I'm not interested in having resellers.

Edgar Hipp

I'm the creator of docxtemplater. I work on making docxtemplater great since 2013.